NB! Resetting your MFA methods will not log you out of software or user sessions. You can re-enable MFA methods by selecting “Enable two-step verification” next to the method or by re-registering the method. After resetting your MFA methods, your old MFA methods will still be visible on the Security Info page, but they will no longer work. If you can’t use the Suomi.fi identification, please contact IT Helpdesk to reset your MFA methods. After this, you will be required to register the authentication method at the next login. You can reset all MFA methods at where your identity if verified using your Suomi.fi identification. NB! Remember to register at least two separate authentication methods, so that if you lose one, the other is still available. I no longer have access to the MFA method I used. The only way to log in during this time is to use other authentication methods, such as the Authenticator application. Phone authentication allows five unsuccessful attempts within an hour, after which the authentication method is locked for 24 hours. In the boxes under Step 3, enter a backup phone number, such as your office number, choose Next, and then choose Done.I attempted phone authentication and the system says "Request failed due to exceeding the number of allowed attempts". Make a note of the code that appears on your mobile device, enter the code on your computer in the box under Step 2, and then choose Verify. On your computer, choose Next, and then choose Next again. After the account has been added, choose Got It. Choose Work or school account, choose Allow when prompted for permission to take pictures and record video, and then follow the instructions to scan the QR code in the open window on your computer. In Authenticator, follow the prompts to complete the wizard, and then choose the plus (+) sign to add your account. 
On your mobile device, go to the app store, search for "Microsoft Authenticator," select it, install it, and open it.Leave the Configure mobile app window open on your computer.Select Use verification code to enter a new verification code each time you authenticate.Select Receive notifications for verification to authenticate directly from your mobile app, which may include fingerprint authentication.
Under How do you want to use the mobile app?, select the method you want to use to sign in:.Under Step 1, choose Mobile app from the Authentication phone drop-down list.
When you sign in to, you'll see the More information required prompt.You will need to download the Microsoft Authenticator app from your respective App Store: Microsoft 365 or Office365 Multi-factor authentication provides more security for your account.
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